Your Privacy Matters

Socially Connected Kids (“we,” “us,” or "our") is committed to protecting the privacy of the families, caregivers, and visitors who use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in Ontario, Canada.

By using our website or registering for our programs, you consent to the collection and use of your personal information as described in this policy. If you do not agree, please do not use our website or services.

We may collect personal information that you voluntarily provide to us, including:

• Contact information such as your name, email address, and phone number;
• Information about your child, including first name, age, and any relevant program needs you choose to share;
• Registration, payment, and billing information;
• Communications you send us, including questions, feedback, or requests; and
• Any other information you choose to provide.

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited.

We use personal information to:

• Process program registrations and payments;
• Communicate with you about programs, schedules, and updates;
• Respond to your questions and provide customer support;
• Maintain program safety and meet our duty of care;
• Improve our website and services; and
• Comply with legal and regulatory requirements.

We collect, use, and disclose personal information only with your knowledge and consent, except where permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain services.

We do not sell or rent personal information. We may share personal information only in limited circumstances, such as:

• With service providers who help us operate our business (for example, payment processors or email providers), under confidentiality obligations;
• When required by law or to respond to lawful requests by public authorities; or
• To protect our rights, safety, or property, or the safety of others.

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. When no longer needed, personal information is securely deleted or anonymized.

Under Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and request deletion of your personal information, subject to certain exceptions. To make a request, please contact us using the information below.

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@sociallyconnectedkids.ca